Refund Policy and Rules

Rules and Policies

Child & Extra Bed Policy

• An extra bed will be provided to accommodate any child included in the booking for a charge mentioned below.
• INR 500 will be charged for an extra mattress per child. (To be paid at the property)
• An extra bed will be provided to accommodate any additional guest included in the booking for a charge mentioned below.
• INR 600 will be charged for an extra mattress per guest. (To be paid at the property)

Safety and Hygiene

• Quarantine protocols are being followed as per local government authorities
• Guests from containment zones are not allowed
• Shared resources in common areas are properly sanitized
• Property staff is trained on hygiene guidelines
• Guests with fever are not allowed
• Only those guests with safe status on Aarogya Setu app are allowed
• Hand sanitizer is provided in guest accommodation and common areas
• Thermal screening is done at entry and exit points

Guest Profile

• Unmarried couples are not allowed
• Bachelors allowed
• Guests below 18 years of age are not allowed at the property.
• Children are not allowed at the property.

Room Safety and Hygiene

• All rooms are disinfected using bleach or other disinfectant
• Linens, towels, and laundry are washed as per local guidelines
• Rooms are properly sanitized between stays
• Hand sanitizers are available in the rooms.

Payment Related

• Credit/debit cards are accepted
• Master Card and Visa cards are accepted

Food Arrangement

• Food delivery by Zomato, Swiggy and Local restaurant is allowed
• Non-Veg Food is allowed
• Outside food is allowed at the property

Food and Drinks Hygiene

• COVID-19 guidelines for Food Hygiene is followed as per government guidelines
• Social distancing is followed in restaurants
• Serveware and supplies are sanitized before they are brought to the kitchen
• Masks and hairnets are mandatory for staff in restaurants

Smoking/Alcohol consumption Rules

• Smoking within the premises is not allowed
• Alcohol consumption is not allowed within the property premises.

Property Accessibility

• Not suitable for Elderly/Disabled
• Bed height is accessible
• The entire unit is not accessible by wheelchair
• The property has a wide entryway

Pet(s) Related

• Pets are not allowed.
• There are no pets living on the property

Physical Distancing

• Social distancing protocols are followed
• Contactless Check-In and Checkout service is available
• Contactless Room service is available
• Physical Barriers are deployed at appropriate places
• Cashless Payment is available

ID Proof Related

• Passport, Aadhar, Driving License and Govt. ID are accepted as ID proof(s)
• Non-Govt IDs is not accepted as ID proof(s)
• Local ids are allowed

Directions to reach the property

• The property is located at a distance of 4.0 KMs from the Satara. Take a auto from Satara and de-board at Station. The estimated travel fare from the Satara to the property is 100.0 INR and total travel time is 15 minutes.
• The property is located at a 1 meters walking distance from the S. T. Stand with an easy trek. Total travel time is 5 minutes.

Other Rules

• Does not allow private parties or events
• Visitors are not allowed