Refund Policy and Rules

Rules and Policies

Child & Extra Bed Policy

  • An extra bed will be provided to accommodate any child included in the booking for a charge mentioned below.
  • INR 500 will be charged for an extra mattress per child. (To be paid at the property)
  • An extra bed will be provided to accommodate any additional guest included in the booking for a charge mentioned below.
  • INR 600 will be charged for an extra mattress per guest. (To be paid at the property)

Safety and Hygiene

  • Quarantine protocols are being followed as per local government authorities
  • Guests from containment zones are not allowed
  • Shared resources in common areas are properly sanitized
  • Property staff is trained on hygiene guidelines
  • Guests with fever are not allowed
  • Only those guests with safe status on Aarogya Setu app are allowed
  • Hand sanitizer is provided in guest accommodation and common areas
  • Thermal screening is done at entry and exit points

Guest Profile

  • Unmarried couples are not allowed
  • Bachelors allowed
  • Guests below 18 years of age are not allowed at the property.
  • Children are not allowed at the property.

Room Safety and Hygiene

  • All rooms are disinfected using bleach or other disinfectant
  • Linens, towels, and laundry are washed as per local guidelines
  • Rooms are properly sanitized between stays
  • Hand sanitizers are available in the rooms.

Payment Related

  • Credit/debit cards are accepted
  • Master Card and Visa cards are accepted

Food Arrangement

  • Food delivery by Zomato, Swiggy and Local restaurant is allowed
  • Non-Veg Food is allowed
  • Outside food is allowed at the property

Food and Drinks Hygiene

  • COVID-19 guidelines for Food Hygiene is followed as per government guidelines
  • Social distancing is followed in restaurants
  • Serveware and supplies are sanitized before they are brought to the kitchen
  • Masks and hairnets are mandatory for staff in restaurants

Smoking/Alcohol consumption Rules

  • Smoking within the premises is not allowed
  • Alcohol consumption is not allowed within the property premises.

Property Accessibility

  • Not suitable for Elderly/Disabled
  • Bed height is accessible
  • The entire unit is not accessible by wheelchair
  • The property has a wide entryway

Pet(s) Related

  • Pets are not allowed.
  • There are no pets living on the property

Physical Distancing

  • Social distancing protocols are followed
  • Contactless Check-In and Checkout service is available
  • Contactless Room service is available
  • Physical Barriers are deployed at appropriate places
  • Cashless Payment is available

ID Proof Related

  • Passport, Aadhar, Driving License and Govt. ID are accepted as ID proof(s)
  • Non-Govt IDs is not accepted as ID proof(s)
  • Local ids are allowed

Directions to reach the property

  • The property is located at a distance of 4.0 KMs from the Satara. Take a auto from Satara and de-board at Station. The estimated travel fare from the Satara to the property is 100.0 INR and total travel time is 15 minutes.
  • The property is located at a 1 meters walking distance from the S. T. Stand with an easy trek. Total travel time is 5 minutes.

Other Rules

  • Does not allow private parties or events
  • Visitors are not allowed